Pipol Konek: Free Public Wi-Fi Access User Feedback Survey
In June 2016, DICT launched one of its flagship projects entitled Pipol Konek: Free Wi-Fi Internet Access in Public Places. This project aims to provide internet connectivity in different public places including parks, plazas, public libraries, schools, government hospitals, train stations, airports, and seaports. Pipol Konek provides free public Wi-Fi access to 1,391 public places across 419 localities nationwide, and targets to cover an additional 200,000 sites as the project expands until 2026. The project also records over two million user access across all public Wi-Fi sites following its operation in 2016. Three years into its implementation, a user feedback analysis was conducted to assess the attainment of the project’s objectives, and whether the project has enhanced the social and economic, social and educational opportunities of its target beneficiaries. The DICT commissioned the Philippine Statistical Research and Training Institute (PSRTI) to conduct this first-ever user feedback survey of the Pipol Konek: Free Wi-Fi Internet Access project. The target population for the survey are current users and individuals who have used the Public Wi-Fi in mature live sites for the past month, i.e., February 2019. The survey was conducted in mature live sites across all four major geographic clusters with a total of 1,200 individual respondents: for the National Capital Region (NCR), 600 respondents; for Luzon, 100 respondents; for Visayas, 400 respondents; and for Mindanao, 100 respondents. The results of the feedback analysis will serve as valuable information to augment future plans for evidence-based policies and plans towards improved implementation of Pipol Konek in the succeeding years.